The majority of our customers come to us through simple old fashioned word of mouth
and we intend to keep it that way. Our reputation has been proudly built over many
years and having celebrated our 14th anniversary in August 2011, you can rest assured
that we're here to stay. We remain ever committed to fair pricing, honesty and the
highest levels of customer service and after sales service. This starts from the
very first moment you contact us and will continue throughout our relationship.
All help & advice is both expertly and freely given at Modern Mobility, whether
in person, or by phone or email. If you are struggling to get to our shop, we will
be delighted to visit you in the comfort of your own home. Whether that's just for
advice or to look at some of our products, it will always be with pleasure and without
About our services.
Our own trained engineers are fully qualified to take care of all of your servicing,
maintenance, repairs and insurance work to the highest standards possible. Graham,
Simon and Conrad have a combined total of almost fifty years of professional experience
in this field, together with which they are also extremely caring individuals. They
and everyone else in our business are all committed to ensuring your continued independence
We are a fully licensed provider of insurance & extended warranties on new
& used equipment. Mobility scooter users neither need to take a driving test nor
hold a licence to use a scooter. Also, to date, there is no legal requirement for
insurance, but of course this is highly recommended and the genuine benefits far
outweigh the small cost. For example at only £69 for a one year fully comprehensive
policy, the peace of mind it brings is more than worth it. Whether you are a Modern
Mobility customer or not, you can purchase our insurance independently and have
us exclusively on call for dealing with your work on any policy claims. Contact
us for a brochure, price list, or advice.
Naturally all Modern Mobility products carry a comprehensive parts and labour
warranty. But what happens further down the line, particularly with electric or
motorised products such as Scooters, Powerchairs, Stairlifts and Rise & Recline
armchairs? Much like with a car, nobody really knows quite if or when something
might go wrong, even when everything's been done right! Also as with a car, service
and maintenance will of course ensure longevity and dependability. That's why we
offer the option of an extended warranty up to five years long if required. Modern
Mobility extended warranties really are second to none, covering every eventuality
and turning a purchase into a long term investment. If a problem arises, you simply
pick up the phone and help will be with you. Please pop in or contact us for a brochure,
price list, or advice.
Non Modern Mobility customers: At Modern Mobility, we are fiercely anti-cowboy,
nor do we particularly admire the ethics of the current trend in 'chain store' retailing.
Such questionable sales tactics are already bad enough when inflicted on the public
in general. Where the more vulnerable disabled and elderly are concerned, we find
it simply reprehensible. Countless people come to us for rescue after having bought
something at a price which seemed too good to be true, or spent their money with
a business which has suddenly disappeared. We have every sympathy if this has happened
to you, but be assured this most certainly will not preclude you from our service.
We are here and available to help you, no matter from where or from whom you bought!
You can come and take out one of our extended warranties whether your product is
almost new or several years old. You will then be secure in the knowledge that whatever
happens, you have Modern Mobility to take care of you from that moment on. Exactly
the same applies for our insurance policies.
Along with our stocks of spare and replacement parts for all the leading
brands, Modern Mobility also keep a range of the faster moving essentials such as
tyres, batteries and bulbs. If by any chance what you need isn't in stock, we will
endeavour to source it and obtain it for you.
Always remember - our staff are as friendly as they are helpful. If ever there's
a question you want to ask, or advice you need, we're only at the end of the phone.