Cover you can always count on. Whether you are on the Motability Scheme, or have taken out insurance or warranty cover with us, we have got you covered. We have highly trained technicians who can help you get back on the road.
If you are part of the Motability Scheme and have broken down and got yourself in a safe place call the number above.
If you are part of the Motability Scheme and have been involved in an accident please ring your insurance provider.
As part of the Motability Scheme, there is a dedicated app to help make reporting a breakdown easier by using GPS.
Taken out a policy with Mark Bates Ltd and require help, breakdown assistance or to make a claim call the number above.
Make a claim online by contacting Mark Bates Ltd please make sure to include your policy details.
Manage your Mark Bates Ltd policies, documents & key dates all in one place. Available on both Apple & Andriod.
If you don't have breakdown cover or insurance policies but require assistance contact your local store.
Not to worry, you can still get cover. We offer specialist insurance & warranty options for your peace of mind. Are you thinking about joining the Motability Scheme? We can get you all set up.
Di Lack2025-12-24Very helpful, quick delivery, great powerchair at much better price than an equivalent I was looking at.
Vivienne Eddleston2025-12-15Fantastic service from engineer Kirk fast nothing too much trouble, polite young man
Toni Oconnor2025-12-03Grandad came out to fix us some new motor legs onto my partners chair, cracked a few jokes, drank a cheeky brew and was a pleasure to have in my home ❤️
Jean Wilkinson2025-11-15Reviewing for friend. Kirt was pleasant informative and polite. Explained what he was doing as he went along and recommended other equipment that could could be of benefit
ANDREW SHARPLES2025-11-14Excellent service. Very informative, all options discussed
Barry Smith2025-11-04Have had a scooter on Motability through these guys for the last two years. Delivery of chosen model, advice, servicing and prompt fixing of minor issues such as punctures has been excellent. Would highly recommend this company to others.
Stewart Brown2025-10-31Quick and sufficient good mannered and very tidy and well spoken and cheerful 😊
Jane Collard2025-10-15Absolutely great service very polite and did the fitting great would highly recommend the gentleman who fitted my items
Hannah Foote2025-10-10Grandad came and explained everything perfectly. Nice and simple. Answered all questions. Got my new scooter in record time. Absolutely over the moon. Thankyou so much :)
Copyright © 2026 Modern Mobility | All Rights Reserved. VAT Relief | Cancellations Return Policy | Privacy Policy | Terms and Conditions
| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |