Cover you can always count on. Whether you are on the Motability Scheme, or have taken out insurance or warranty cover with us, we have got you covered. We have highly trained technicians who can help you get back on the road.
If you are part of the Motability Scheme and have broken down and got yourself in a safe place call the number above.
If you are part of the Motability Scheme and have been involved in an accident please ring your insurance provider.
As part of the Motability Scheme, there is a dedicated app to help make reporting a breakdown easier by using GPS.
Taken out a policy with Mark Bates Ltd and require help, breakdown assistance or to make a claim call the number above.
Make a claim online by contacting Mark Bates Ltd please make sure to include your policy details.
Manage your Mark Bates Ltd policies, documents & key dates all in one place. Available on both Apple & Andriod.
If you don't have breakdown cover or insurance policies but require assistance contact your local store.
Not to worry, you can still get cover. We offer specialist insurance & warranty options for your peace of mind. Are you thinking about joining the Motability Scheme? We can get you all set up.
Trustindex verifies that the original source of the review is Google.jimmy martin2024-11-08My friend Mary's power wheelchair broke down and the only people I could find to look at it immediately was the Blackburn shop. Mary did not buy the chair from there but the ladies in the shop where very friendly and helpful, I took the chair in the next day Thursday and Grandad diagnosed a faulty control unit and said they would order a replacement in the meantime Grandad fitted a used control unit that he had so that Mary had transport over the weekend. He also serviced the chair. On the following Tuesday Grandad and Jake arrived at Mary's house to fit the new power controller and two tyres that needed replacing. Mary and I where both very impressed by the friendly and cheerful response we got from all the staff at Modern Mobility Blackburn and would gladly recommend them to anyone.Trustindex verifies that the original source of the review is Google.Jack Bradford2024-11-06Gillian in this branch was outstanding, patient and understanding with my problem with my walker. Top of my list for any further purchases, many thanks.Trustindex verifies that the original source of the review is Google.Kevin2024-10-16Amazing staff that are 110% Polite and helpful. Went out there way to make my buying experience the best it could be. Also the Kettle is always on ☕ 🍵 can't thank them enough 🦽🦽🧑🦽🧑🦽Trustindex verifies that the original source of the review is Google.Karen Saunders2024-09-23Grandad from modern mobility Blackburn was very friendly and helpful couldn't ask for better service with my mobility needs made me feel very at ease would highly recommend.Trustindex verifies that the original source of the review is Google.Ken Longworth2024-09-18I purchased a wheelchair for my wife from Modern Mobility, from the first meeting with Lewis, it was a comfortable experience. Fantastic company to deal with, and so caring in the job they do.Trustindex verifies that the original source of the review is Google.Rita Pugh2024-09-05Easy to order and the delivery man was lovelyTrustindex verifies that the original source of the review is Google.Mark Seaton2024-08-28Ordered a replacement stick, which was sold at a very good price. Delivery was extremely quick. So all good!Trustindex verifies that the original source of the review is Google.Marjorie Williams2024-08-24Got my Sterling scooter from Clitheroe branch. Jamie and all the staff have been very helpful on the phone and when we went to the store . Jamie and Gillian sorted everything out that we needed. Delivery was organised and came on time. I am delighted with my scooter which has given me the freedom to get around that I needed . I would recommend them to my friends and will be going back if I need anything else.
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