Cover you can always count on. Whether you are on the Motability Scheme, or have taken out insurance or warranty cover with us, we have got you covered. We have highly trained technicians who can help you get back on the road.
If you are part of the Motability Scheme and have broken down and got yourself in a safe place call the number above.
If you are part of the Motability Scheme and have been involved in an accident please ring your insurance provider.
As part of the Motability Scheme, there is a dedicated app to help make reporting a breakdown easier by using GPS.
Taken out a policy with Mark Bates Ltd and require help, breakdown assistance or to make a claim call the number above.
Make a claim online by contacting Mark Bates Ltd please make sure to include your policy details.
Manage your Mark Bates Ltd policies, documents & key dates all in one place. Available on both Apple & Andriod.
If you don't have breakdown cover or insurance policies but require assistance contact your local store.
Not to worry, you can still get cover. We offer specialist insurance & warranty options for your peace of mind. Are you thinking about joining the Motability Scheme? We can get you all set up.
Nasif Rehman2026-06-19Kurt did an amazing job and got my scooter checked and serviced, very friendly and fast
Michael Hargreaves2026-05-30Absolutely brilliant from start to finish Exactly what I was looking for Superb customer service From my initial enquiry by phone...home visits from the service engineer to purchasing my new mobility scooter I was offered choice...I was dealt with great understanding of my needs and requirements... Friendly too ! You can tell as soon as I made my initial contact I was dealing with a team of dedicated people who cared about the service they were providing...making that their overriding priority above all else... I would highly 💯 recommend anyone in the Blackburn & Darwen area with mobility and accessibility issues to use Modern Mobility.. I've had experience of others and they are a breath of fresh air !
Christopher Arrowsmith2026-03-27After purchasing the wrong type of power chair via an internet wheelchair company, I decided to get some professional advice. My O.T. recommended Modern Mobility in Blackburn. I had an home assessment with Johnathan who brought a demo power chair that suited all my needs, he fully adjusted it for me to test, his knowledge and understanding was first class, I have now taken delivery of my New Quickie Q200R Power Chair and would like to say a big thanks to Johnathan and Modern Mobility for all your help, fantastic service.
Claire Wilson2026-03-20I just wanted to say a huge thank you to Sharon and all the staff at Modern Mobility for going above and beyond to help my husband get his mobility scooter delivered so quickly. Despite not usually covering our area, they made everything happen seamlessly from start to finish. The service we received was absolutely outstanding — the team were friendly, professional, and genuinely cared about helping us. Communication was excellent throughout, and I was kept informed every step of the way, which made the whole process stress-free. We are incredibly grateful for all their help and wouldn’t hesitate to highly recommend Modern Mobility to anyone in need of their services.
CHRISTINE GROOT2026-03-16Just had my mobility scooter serviced with a very nice young lad called Carl he managed to service it without taking it away, he cleaned and sorted parts making sure it was good to go,he chatted away and I made him a brew thanks very much Modern Mobility x
Ann N (AnnieN)2026-03-05I bought a scooter from the Blackburn shop and was helped by Jonathan who was knowledgeable and helpful. I have since had a home visit from Andrew (Grandad!) to make a change to the controls for me who again was very helpful and managed to make the controls suit me as required
Olivia2026-02-23From the moment me and my mum walked in Jonathan & Sharon were so kind and caring towards us. They took their time explaining everything my mum needed to know before she bought her mobility scooter. I definitely recommend Modern Mobility Blackburn they really care about their customers :)
Cassie Croasdale2026-02-09Excellent service from Jonathan. Kind and compassionate to our needs. Thankyou!
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